CZ
Conrad Z
1 reviews | Active since Apr 2010
01 Mar 2025, 09:00
ICE cream
Purchased a 5 litre tub of chocolate Home Ice Cream on Thursday morning for some guests at a luncheon. Also made a Bar One sauce which is not cheap to make. The ICE cream was to say the least disgusting as it was all ice and no cream.Had the same experience about 8 months ago and returned the product. I again returned this product this morning and was refunded.My question is why does Food*****s continue to stock this absolutely inferior product.It is most embarrassing to serve something this bad and then equally embarrassing to have to on two occasions return it. We are being ********** by suppliers looking to make a quick buck
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Food Lovers Market's replyOfficial
03 Mar 2025, 12:38Dear Conrad,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply03 Mar 2025, 12:38
Official
Dear Conrad,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team