Horrified at food *****s Somerset west

I drove through from Stellenbosch this morning to visit the Food *****'s in Somerset west. I usually have great experiences at this store, but this morning left me completely disgruntled and disgusted. The store was packed with so many people. It was so full that I struggled moving with my trolley in any direction. I proceeded to grab a handful of things and moved to the checkout counter as I was desperate to get out of there. At some stage, the manager requested over the loudspeaker that customers must please finish their shopping as quickly as possible and move to the checkout counter as the store was very full. At the checkout counter people were pushing each other aside to get to the counters or exit. It was extremely uncomfortable. Upon leaving the store, I saw a lady expressing her discomfort towards the manager about the store being too full. He was incredibly aggressive towards her and said that they are allowed 250 people in the store. I know for a fact that there were way more people in that store than 250. I also expressed to him in a calmly fashion that I had to agree with the lady and that I truly did not feel comfortable with the situation. The manager got even more upset, raising his voice and waving his arms in an aggressive manner, screaming what we wanted him to do, also expressing that he cannot have people go in without their children. I pointed out to him that his securety was STILL letting people enter the shop and that there was a simple solution -just have people wait outside to keep numbers down. He started ranting on towards the other lady and I left. As a very loyal customer of your store, I am appalled by what I experienced this morning. The manner in which the concerns expressed were dealt with was shocking. As a store, it is your responsibility to make your customers feel safe and at ease. You can sanitize all you want, but if you do not give customers the option to exercise physical distancing it helps nothing! To the manager - I think you managed to alienate a lot of people with the way you decided to behave yourself and deal with the situation, me included.