Horrible shopping experience at Food *****s Lenasia with manager Conrad

Horrible experience ,Conrad manager Food *****s Lenasia. I bought these Silit multi-purpose lid which no redeem stickers was needed I bought it cash. Then the handle was loose I went to the shop to say they can returned to fix it but the guy was not even listening to me saying we can returned these things that bought when redeeming the stickers. We ended up shouting because he was not even listening to me. He is very rude and arrogant. He was quick to say what he doesn't know . The lid was bought without stickers. He doesn't have people skills at all.y intentions were clear if there is way that they fix my lid by returning to supplier to fix it as nothing is broken just the handle is loose. They say his name is Conrad if that was his really name. Black guy who is arrogant.