TM
Tshepiso M

1 reviews | Active since Aug 2021

27 Dec 2021, 11:30

Horrible Customer Service from FORTUNE πŸ‘ŽπŸΏπŸ‘ŽπŸΏπŸ‘ŽπŸΏ

I am so disappointed by the service we got from FORTUNATE who was working in the spice section on the 23rd December. She has inconsistent customers service. She classes people and treats them differently. She is so rude and have attitude. She does not even care when you say you want the manager, not even bothered. I had bought a lot of different spices which I wanted to try out and she expected me to have codes for all of them, how will I know the codes😑😑😑. I asked her if it was the shops policy or what, she said 'I SAY SO BECAUSE I AM FORTUNATE' with a lot of attitude.

I asked for the manager she told me to go look for myself, and she just stood there not bothered and looking away.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply27 Dec 2021, 12:25
Official
Dear Tshepiso,

We are concerned to see that your experience was not a good one. The relevant parties will  get in contact with you about your comment. 

Thanks - The FLM Team