HM
Hennie M

1 reviews | Active since May 2012

21 Mar 2016, 11:42

Horrible Customer Service

When I approached the \fast food\" counter, to order a hot dog, there were about 5 staff members. Suddenly they all seemed to have something else to do and they disappeared. The one staff member that was left behind was too busy to notice me. By the way I was the only person waiting for service. When I finally caught his attention he told me that he is busy with on \"that\" side, this was the pizza oven he referred to. So he turned around and carried on with cleaning the pizza oven. Eventually the other staff returned and they didn't seemed to happy to help me. Obviously I got frustrated by this and the staff took notice and by the looks of it had a good laugh about it.<br> <br> Can someone please teach you the value of good customer service? I travel quite extensively and will think twice before entering a Food *****s market. <br> <br> Thank you. "

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply22 Mar 2016, 11:41
Official
Hello myburghennie,

Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team