HILLFOX Food *****s - Shocking restaurant

To Whom it may concern at Food *****s Hillfox

We did our monthly shop at Food *****s yesterday (31/10/2018) like we do every month. We then went to the restaurant to have a meal (this happens far more frequently).

The restaurant is in a terrible state, the staff is at best ineffective. But yesterday I ordered a Sushi special (Two black plates & get a wine for free), the sign does not indicate a type of wine or the wine variety. When I then asked for red wine, I was told no it is only the wine on the counter at the sushi bar. I contested this as the sign was clearly said a glass of wine (no specification).

Then the manager or supervisor went to fetch me the wine, I was told they have no red wine left. I asked if he cannot get from the store which have 1000’s of bottles and was told no, it is not the same stock. How can this be?

Anyway, my daughters meal was Chicken nuggets. The chicken nuggets could easily stand in for bouncing *****.

We accepted that the restaurant is well priced and there for we cannot expect good service. Until now the food was of good quality and the bar has been stocked, but that is now all come to an end.

I would suggest getting new management in that is actually interested in running the place and is interested in stock management and client service. Raise the prices if that will ensure you can give better service!

If not close it down and use the space better!

You have lost me and my family as restaurant customers.