pS
peggy S

1 reviews | Active since Oct 2022

04 Nov 2024, 21:53

Health hazard

I've experienced multiple instances of purchasing items that turn out to be spoiled only after getting home. Recently, I bought custard, and when I opened it in my car, I discovered it was off. I returned to the store, and the manager personally tasted it, confirming it was spoiled. She then checked the entire shelf and found all the custards were watery and rotten.

It’s disappointing to repeatedly find that Food *****s has rotten items past their prime. I believe it’s essential for the store to improve quality checks to prevent customers from repeatedly facing these issues.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply05 Nov 2024, 09:32
Official
Dear Peggy,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team