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june.bellamy june.bellamy

1 reviews | Active since May 2016

26 Sept 2022, 16:21

Head Office holds all the power over stores

Good day, your Narcisse for Illovo maple syrup, ***,does not scan at the till. Your staff have raised this with head p office repeatedly. The time and effort is now taken me to inform you, you could've sorted this problem out weeks ago. The delay at till points, especially month end, is annoying. Pls check your codes are logged correctly and help us all. If appreciate you following up and letting me know this has been addressed.

ALSO - pls put more and larger signage close to the express till points. This puts an ongoing issue, which shoppers will take on with those holding up the 10 items or less queue, IF YOU give us clearly visible signage to point to when/if we need to educate the selfish.

Rgds

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply27 Sept 2022, 08:42
Official
Hi June,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks The FLM Team