1 reviews | Active since Jun 2024
Harassed, bul**** and embarrassed by food *****s staff or security guard.
On Tuesday the 11/06/2024 I went to do my late shopping, and I went to food *****s store in nkomo village in Atteridgeville to check for vegetables and I realized that I left my bank card in the car when I walked out in the exit door there were two guys at the door and I assume they were security personnel I walked out of the store and one guy from "the ones at the door called me back to the store thinking that I might have left something behind and got back to the store he said I must empty my pockets and I was surprised but I followed the instructions and I had all my stuff in my hands with nothing in my pocket the guy started body searching me infront of other customers and cashiers and I asked him what are you doing and he rep**** " you are a suspect" I then asked him if he u done he said yes I then walked out on my way I felt that I was harassed, bul****, wrongfully accused of being a shoplifter, searched without my consent and I went back to the store and asked for a manager and this guy came light in complexion and not tall and I explained to him as a manager and instead of dealing with this xtreje embarrassment ge said let me call the supervisor while he claimed to be the Store Manager and found myself to be even been disrespected even more and when the lady came I was very angry as they did not even bother to take me in an area that is not public for everyone to hear my concerns instead they just called the guy who searched me and he admitted searching me infront of them and said again " he is a suspect" why didn't he arrest me if I'm a suspect instead of humiliating me infront of his colleagues, harassed me as a customer, bul**** me infront of everyone in that store treating me like a shoplifter. All I know if you suspect someone you need to make sure that you saw the person concealing the item in the store and never turn a blind eye on the person and make sure he pass the point of sale without paying for the item and walk Out of the store and ask the customer to come back in the store in professional manner. Ask the customer to search himself in a cordon off area or area that is private and if the customer refuses then you call local police station they should never search a customer. I am extremely not happy with the experience I got there .
We have sent you an email from ***
Thanks, The FLM Team
We have sent you an email from ***
Thanks, The FLM Team
