MG
Mandy G

1 reviews | Active since May 2023

18 Jun 2023, 19:38

Greenstone Food *****s Market - no love for employees or customers

We shopped at the Greenstone store. We went to the checkout till and the lady dealing with our food had an awful cough and cold. She was wearing a mask but the sputtering was not adequately covered. I told her she shouldn't be at work and she looked at me blankly. It infuriated me so much that I asked to speak to the manager. I spoke to a young woman whom I think was a supervisor. She also looked at me blankly and said what of it? When I explained that firstly the woman was too sick to work and secondly I would have to sanitize my goods, she had no answer. I didn't get an apology, nothing. In retrospect, we should have gone to another checkout point. I still intend speaking to the manager to somplain. I will never go there again.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply19 Jun 2023, 08:19
Official
Hi Mandy,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team