MF
Mike F
1 reviews | Active since Mar 2015
04 Nov 2024, 08:16
Good *****s Matket beware of price rises
Food *****s market at Somerset Mall Ppricrd are rising to uncomfortable levels Product prices are higher than FMCG competition Prices are higher than in other branches of your own brand retail shops
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Replies (2)0
Replies (2)
Food Lovers Market's replyOfficial
04 Nov 2024, 09:39Dear Mike,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Food Lovers Market's reply04 Nov 2024, 09:39
Official
Dear Mike,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
MF
Mike F's updateReviewer Update
04 Nov 2024, 12:18A very disturbing and disappointing phone call from a Ms Stuurman of Food *****s market who explained that the perceived price increase on specifically the nuts range was due to a health promotion that was run in the week under discussion. That it was clear that I had somehow missed the promotion items…… unfortunately none of this made any sense… and the conversation went no where.
I guess we have now entered the era where the retailer will run promotions on slow moving items and boost the price on more popular items
So much for an effective promotion.
Caveat emptor.
I guess we have now entered the era where the retailer will run promotions on slow moving items and boost the price on more popular items
So much for an effective promotion.
Caveat emptor.
MF
Mike F's update04 Nov 2024, 12:18
Reviewer Update
A very disturbing and disappointing phone call from a Ms Stuurman of Food *****s market who explained that the perceived price increase on specifically the nuts range was due to a health promotion that was run in the week under discussion. That it was clear that I had somehow missed the promotion items…… unfortunately none of this made any sense… and the conversation went no where.
I guess we have now entered the era where the retailer will run promotions on slow moving items and boost the price on more popular items
So much for an effective promotion.
Caveat emptor.
I guess we have now entered the era where the retailer will run promotions on slow moving items and boost the price on more popular items
So much for an effective promotion.
Caveat emptor.