SM
Siphesihle M

1 reviews | Active since Jul 2013

28 Oct 2022, 16:32

Good *****s Market FNB Bank City

Good afternoon

I just wanted to share my experience with food *****s market Fnb bank city.

It’s a Friday right ? I know everyone’s tired they’ve had a long day, I was surprised to get great service from the telling when I purchased a litre of still water from the first teller. She was light in complexity highly trained exceptional service from her.

I have to admit that the supervisors are not trained well. I received disappointing service from Nonka. Hope management ( Her ) Manager who took time to stop and answer a simple question regarding water and why food *****s market doesn’t have Alkaline water as yet.

Hopefully the message will be relayed. Food *****s is still my favourite store however I don’t see the need for supervisors like Nonka she treats employees small that filters to customers like myself.

Sincerely, Siphe

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply31 Oct 2022, 07:37
Official
Hi Siphesihle, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team