KV
Karen V

1 reviews | Active since Nov 2010

02 Apr 2017, 20:58

Going to extra mile

<p>On Saturday 1 April I purchased chicken from Long Beach Mall branch of Food *****'s. When I came to cook it that afternoon it was off. On Sunday 2 April I returned it. The manager, Steve was so helpful and empathetic to my problem . He really went the extra mile to compensate me for not only the purchase but my disappointment in my experience with my purchase. Thank you Steve. In telling my story to my daughter is believe she had a similar experience a while back returning bad products. We will all remain customers and make sure we recommend the same to other friends and family. </p> <p> </p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply03 Apr 2017, 13:48
Official

We would like to thank you for taking the time to post your compliment about the great service you received from our Long beach store.

We can assure you that all compliments received are highly valued by the stores and staff. We have forwarded your comments on to the relevant parties who I’m sure will be very happy to receive them.