1 reviews | Active since Jul 2022
Fresh fruit and vegetables rotten less than 24hrs after purchase
I have reached out to Food *****'s on Facebook and they said someone will call me. It's been almost a week clearly they don't care about customer satisfaction. I spend between 600 to 1000 a week at Brackenfell branch on weekly fruit veg and other essentials and I am disgusted that this is how they handle it. Please see my message to them Good Afternoon. I just want to express my utter dissapointment in the quality of your fruit and vegetables. I went to you store in Brackenfell Sunday morning. I bought one of you combos Bananas strawberries blueberries pineable and narties, I think it was like 59. And then I took extra blueberries and 3 x strawberries that was 50 for the 3. This morning as I prepared my families boxes I started throwing out their fruit bowls only to find mold and rotten berries in between. Now this less than 48hours after buying it I find extremely unacceptable. You are literally known for your fruit and veg and this should be of high quality.
I also bought a bag of avos, I made sure to take a packet where some was still hard and even this openened last night to make a salad. First one I cut open had to throw the entire one away and used 3 of them just to cut up in the salad because half of each was basically rotten.
I come there every Sunday to buy my fresh veggies and fruit for the week and this completely out me off. My purchase was over 600 and half of that I basically wasted.
Not even Pic n pay or checkers fruit and veggies look like this.
I seriously recommend that you look into this because if I waste my money like this again, then you have lost a very loyal customer
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
