SS
Samantha S

1 reviews | Active since Mar 2012

10 Dec 2025, 18:29

FOOD*****S DOES NOT BOTHER WITH COMPLAINTS RESOLUTION

If I could give a 0 rating this would apply to how Food*****s deals with complaints. 1 month later & no feedback to my initial complaint sent via Hellopeter..

Lack of customer care - ZERO

0
Replies (4)
Food Lovers Market
Food Lovers Market's reply11 Dec 2025, 09:18
Official
Dear Samantha, 

We do apologize for the delay.

We will follow up with the relevant parties 

Thanks, The FLM Team 
SS
Samantha S's update17 Dec 2025, 18:13
Reviewer Update
Hi are you guys still following up or fo you jusf not care

I have seen a lot of bad reviews and lack of customer are from other businesses and did not assume Food*****s as one

Thats has changed. Food*****s does not take complaints seriously nor is there any customer care. Are there no processes in place

SS
Samantha S's update18 Dec 2025, 08:39
Reviewer Update
Hi. Someone from Food*****s tried calling me this morning (this is via Truecaller)
I suspect they may have an issue with the line as theres dead silence when I pick up & only after a few seconds does someone speak . They seem to not be able to hear me. It was a call from ***

Please advise
Food Lovers Market
Food Lovers Market's reply19 Dec 2025, 10:07
Official
Hi Samantha, 

We do apologize. We will follow up with our team 

Thanks, The FLM Team