hL
herman L

1 reviews | Active since Jul 2010

16 Aug 2022, 18:39

Food*****s market boksburg is a no go

Went to Food *****s market boksburg while sitting in my car a staff pushed the trolley outside and bumped my car ,staff apologized and i insisted in calling the Manager. Dean the manager came out and said that is not possible for the trolley to do that and he will have to check the cameras , after waiting more than 2 weeks and needed to ask again about the video , just to get a reply that he has not forgotten about it . A couple days later i was just informed that they will not honour any damages. Not anything about his review of the video footage or anything else. I find his aragant rude behavior not acceptable, my own family had also bad experience with the so called manager,i would really like if the owners of the boksburg (northrand road ) would review footage as well getting in touch with me as cleary the manager just doesn't care about customer or customer service

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply17 Aug 2022, 09:12
Official
Hi Herman,
 
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 


Thank you once again for bringing this matter to our attention. 

Thanks The FLM Team