MS
Mesha S

1 reviews | Active since Jun 2018

07 Mar 2022, 16:20

Food Spoil

I visited the food *****s market at the gateway centre in centurion located on the Old Johannesburg Road on the 27th of February 2022. On that particular day they had specials on meat products , i decided to then purchase a tray of boerwors , rack of ribs and some other meat items as well. When we got home that afternoon we decided to have a braai ....The lamb was spoilt and had to be disposed off , the smell was bad, The boerwors as well was spoilt ....I called the store on Monday and the lady (did not give me her name) advised i must just visit with the items ....I mentioned i did not have a slip she assured me please just come in. So i arrived on the 6th of March back with the wors ........here goes i get told that i need to have a slip reason being how would they know how much to re imburse me , blah blah blah....They would only give me money back for the wors , i fail to understand .This has nothing to do with the money but the principle behind the matter .Do not sell food that spoilt at a discounted rate. Guys please be very careful make sure you check the food stuff .

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply08 Mar 2022, 09:58
Official
Hi Mesha, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
 
Thank you once again for bringing this matter to our attention. 

The FLM Team