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Mandy-Lee Ginsberg

1 reviews | Active since May 2022

17 Jul 2024, 12:15

Food *****s Stoneridge Atrocious Experience

Food *****s Market Stoneridge I have NEVER been verbally assaulted by a manager in a store like my experience with your pathetic excuse for a manager EUGENE yesterday. In front of a packed store full of people! I called your customer care centre from my car crying and nobody has reverted back to me. A DAILY customer who spends thousands in your store which I expressed and the laughing response from EUGENE was don’t worry we make millions. I will NEVER step foot in your store again and I will make sure to share my experience with every person I encounter!!! Just because I asked if my ordered freezochino could be made stronger because it tasted weak! Then when I was refused and refused to pay he insisted ‘you will pay’ in front of hundreds of people. That man belongs in the jungle because he behaves like a reactive animal.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply18 Jul 2024, 07:51
Official
Dear Mandy-Lee, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team