LS
Lameez S

1 reviews | Active since Dec 2022

18 Nov 2024, 19:25

Food *****s market rotten meat

I recently visited Food *****s Market Montana Pretoria to get a few things to make for dinner. I bought two packs for the pork neck steaks and let me tell you what an awful experience it was. I came home and opened the meat and the meat smelled sour that’s when I decided to take it back to Food *****s. When I arrived at Food *****s I asked for a refund and also to speak to the manager. I assume it was the manager that told a cashier to take me to the butchery. I gave the butcher the meat he just opened it and asked if I wanted new meat or a refund and I took the refund. The staff was not apologetic at all. They acted as if nothing was wrong and just gave me my refund and went about their day.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply20 Nov 2024, 13:43
Official
Dear Lameez, 
 
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 

Thank you once again for bringing this matter to our attention. 

Thanks, The FLM Team