1 reviews | Active since Mar 2022
FOOD *****S MARKET ,NOT SO GOOD FOR ME
Hi everyone , I did shop once a week regularly at FLM in Centurion Gateway Plaza . Mistakes can happen , however there are to many I have experienced. . OVERCHARGED AT THE TILL, 8XOUT OF 10X. YES THAT BAD. CALLED FRESH FISH WAS FROT once. ALWAYS DID GET ASSISTAED . SO FAR . Bread ,RYE bread is sometimes not well baked had to return about 3x in the year , again help was sort of dawn graded as I was told Head Office Instructions. recently 2 weeks ago I bought Rye Bread only ,as I try to avoid purchasing anything else anymore at the store of FLM. Rye Bread 60% paid. I had to return it same day after i tried to eat . Outside nice crispy ,Inside a total waste ,like chewing gum, raw, luckily another person ( customer )was present when i complained . Manager of BreadSection told me only you complain and don't want to attend to my complain , that was his words and walked away. the other customer had similar complain also left stranded. there is no store manager available as he is out and no one could help me and or the other customer as the staff at the bread section are not entitled to change or make any decision to rectify the problem. WHAT HAPPEN I CALLED HEAD OFFICE TILL TODAY 20/08/2024 I HAD NO ONE CALLING ME OR EXPRESSED THERE CONCERN ABOUT THE COMPLAI. I PAID FOR GOOGS I COULD NOT EAT AND WAS IN FACT LEFT AT THE STORE . FOR THAT Reason people be aware of complaining at FOOD *****S MARKET, is not good as you get nothing but loss and ************ as it is and was in my case .NO ONE EVER CONTACTED ME TO RESOLVE THERE WRONGDOING. BUT TOOK MY MONEY AND NO BREAD ON HAND.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
