1 reviews | Active since Jan 2017
food *****s market leave me with a bad taste in my mouth
Food *****s Market Klerksdorp Let's Start with 5 stars and work ourselves downwards The shop is clean and neat 5 stars Display's inside 5 Stars Quality and freshness 5 Stars Variety 5 Stars Bakery and meat market 5 stars All well so far until you end up on your way to pay Well there i will give it 1 star Visited food *****s on Monday 12th March at around 14:00 As i approached the tills i saw till number 1 is open. But i wait to be called as she had a customer that just left, also 2 packers at the end of the till waiting to help the next customer. The cashier is looking directly at me, then turns her back and starts to chat with the 2 packers, ignoring me completely. One of the packers look at my direction and tells the lady that a customer is waiting, she turns around slowly and press the button that calls the next customer. When i got to her i greeted her, but she hardly acknowledge me, not even lookin up at me, that was when i decided to speak up. I asked her why does she not greet customers, i askes her why did you ignore me when you saw me standing and waiting, why did you turn your back and only helped when you were told that there is a customer. I told her that this is not a racial issue but a customer issue. She did not answer, did not smile, only rang up my products, took the money and turned away again, ignoring me. Is that the way Customers are treated at Food *****s Market Klerksdorp? This is not the first time, but definably the worst time You started with 5 stars, all that hard work only to end up with 3 stars going down wards fast what should have ended as a all round pleasant shopping experience turned leaving me with a bad taste in my mouth. Management should start looking at the problem there, you are going to loose customers if that is the way customers are treated.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thanks, The FLM Team
