1 reviews | Active since Jul 2016
Food *****s Market doesn't care about your needs...
Mosselbay. I was discharged from BayView Hospital 3 days ago. I sent an email to Food *****s Market in Heiderand Mall (Mosselbay), begging them to assist me in getting some of their naartjies, seeing that I am not allowed to travel for two weeks, because I just had a huge tumor removed from my right ovary.
I sent the email, but got no response, so I called, and the phone was handed to a lady. She told me that she will read my email and get back to me.
In the email, I am asking their assistance in getting these naartjies (+-15 of them), to DisChem, because DisChem will be delivering medication to me and I wouldn't have to drive to go get the naartjies, nor do I have to get an UBER to deliver.
I just asked her a favor. For her to get 15 naartjies, tell me the amount and I will immediately pay via EFT. Someone from Food *****s Market must just take the naartjies to DsiChem, before they leave to come to my house tomorrow morning, to deliver my medication.
That lady did not call me back, nor did she reply to my email, nor has she been in contact with the people at DisChem.
Goes to show. When a customer is in need of assistance from the staff at Food *****s Market, they are bluntly ignored. Nice!
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will follow up with our team to make sure this matter gets resolved.
We sincerely regret the negative experience you have had. We will follow up with our team to make sure this matter gets resolved.