1 reviews | Active since Nov 2024
Food *****s Market does not love customers.
I use Uber and Bolt for my transport and today I went to Greenstone Shopping Centre do do some business and shopping, thereafter I proceeded to Hereford Drive close to Modderfontein Road (with 2 fairly heavy shopping bags) to call a Bolt cab. When I got there I discovered I had no airtime and no mobile data. I asked someone where was the nearest place I could buy airtime and they told me to go to Food *****s Market which is a considerable distance away. Anyways I walked there and went to ask at the kiosk for airtime. The kiosk attendant told me they only accept cash for airtime, and I only had my bank cards with me but no cash. The next nearest place would have been in Greenstone Shopping Center, in the wrong direction, which would have added a considerable price to the Bolt journey and I am on a tight budget right now so I ended up having to walk home with my heavy shopping bags. Why do they not accept a card payment? Totally stupid policy. Shame on them. They have just lost a customer.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
