1 reviews | Active since Mar 2018
FOOD POISONING FROM THEIR MEAT
NEW MARKET, Alberton: We usually spend a fortune in this store, despite "Specials" hardly ever being available when advertised. Rotten fruit & vegetables are a regular occurrence.
Nonetheless, on the 19th of September I went to this store for meat for a trip to the Eastern Transvaal. Wors, chicken, steak, ribs and more ribs - worked out the menu so that we knew exactly WHAT to get for which evening. All goes well until we get to Graskop. Braai wors and lamb ribs. The ribs were so salty that I could not eat them. All you could taste, was salt. Not a crisis - also had wors that night, so we can eat. Get to Sabie and braai the pork ribs. Same thing, even worse: so salty that they were actually abrasive in my mouth. I only managed one bone. My friend ate about 4 bones, until she could no longer palate it either. If I say that it was ABRASIVE, so that there was SO much salt on the ribs, that it did not dissolve. I poured Coke (the COLA type) over the ribs and left them overnight to try to draw out the salt. ******ed: in the middle of nowhere, shops closed, last leg of the trip and we have no food to eat. Great holiday. Next morning: the salt had formed a floating crust in the container. I sc****d it off and still we could not eat the ribs. The resort has a lovely dog who does the rounds: Daisy. We offered the ribs to her - she ran away. THE DOG WOULDN'T EAT THE RIBS, PEOPLE! I feel bad that I gave that **** to her.
The next day, my friend is stricken with vomiting, cramps, diarrhea, dizziness and I am scrambling with emergency medical procedures. The ribs are the only thing that she ate, which I did not. It is not a stretch, to deduce that the ribs were the cause of her afflictions.She spent the day dehydrating and I spent the day stressing and spending a small fortune on medications.
We had gone on the trip before a 3-day cycle event, which was starting in 2 days' time. Needless to say, it was hell, as our team was functioning at 70%. I am ****** LIVID that YOU, FOOD *****'S MARKET, are so reckless with the health of your customers. Moreover, I am EVEN more hacked off that a trip which we planned for 8 months and sacrificed and saved and spent 10k on, was ruined because of the **** you chose to disguise and **** with salt and then sell off to us. Of my total bill, which I purchased on 19/09/2018, 41% we could not eat. i AM VERY, VERY UPSET. In a sense, you have ****** not only money from us (the meat we could not eat and the more than 10k we spent on this trip and cycle event), but also the time and experience we SHOULD have had, and had sacrificed so much for. I shall make it my personal mission to send this to as many people and contacts, that I can....and encourage them to send it to all of THEIR contacts, should you not deem it necessary to redeem yourselves. Thus, if anyone else had bought ****py meat from this store during that time, please contact me, so that we can take action. Enough is enough!
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.
Kind Regards,
The Food *****s Market Customer Care Team
