EA
Elanor A

1 reviews | Active since Sept 2020

03 Feb 2022, 22:08

Food *****s Sunward Park

Staff on the floor can really shape up their customer service skills, and learn to speak English when someone speaks English. Not every customer is South African, we are a very diverse country, and it feels oppressive when you are forced to understand Vernacular even though you are not South African or even though you are Afrikaans speaking. Don't want to talk about the person/s at the spice side, they first finish their conversations with co-workers before assisting customers. I only go there cause I'm forced by the people sending me on errands, and the friendly cashiers.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply04 Feb 2022, 09:56
Official
Dear Elanor,

 Please accept our apologies about the negative experience you experienced when visiting our store. 
 
We constantly strive to provide our customers with great service and sincerely apologise that this was not the case on your recent visit to our store. The team in question, will be addressed. 

Thanks- The FLM Team