Food *****s market shocking service

Food *****s is running a marketing campaign collect stickers and buy cutlery at reduced prices. I have been trying to buy the salad servers since November. Both the nicol way and chilli on top stores have no stock. I have put my name on the lists at both stores and called numerous times to be told there is no stock ans they cannot give me an ETA The last day to purchase is the 13th of December ans then what? FLM shocking service