SB
Sharlie B

1 reviews | Active since Dec 2017

15 Dec 2017, 16:35

Food *****s Market Nicolway Sushi "Restaurant"

I have been to Food *****s Market Nicolway numerous times, I have also had delicious sushi from their Sushi "Restaurant". For my passed 3 visits, even though it is specified half price sushi on Fridays, there is no sushi to serve. I have had to leave and go find another actual restaurant to have sushi at. My latest experience was today 15/12/2017 and for me was the last straw. Upon arrival there was sushi being prepared, but it was being made for the take-away lunch division. This was just after 11am. Considering it is half price sushi all day, you would arrive expecting to find sushi being served. I sat down at the belt with my family and inquired as to whether we could order. The sushi chefs seemed surprised by this request. We had then also asked for a menu so that we could place our order. Apparently there is no menu. We placed our order for hand rolls and salmon roses. The sushi chef (there were two) who took our order left shortly after taking the order. 15 - 20 minutes later she had not returned. We then asked the other chef whether our sushi was being prepared and he seemed confused that we were even asking this. I am awfully disappointed at the service and the fact that Food *****s Market at Nicolway even advertises the fact that they make sushi. Perhaps it should be advertised that only take-away sushi is available in their lunch division. There is no point for them to even have a sushi belt.

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply18 Dec 2017, 08:25
Official

Thank you for bringing this matter to our attention.

Please email us at *** and provide us with your contact number as we will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team