NK
Ntombi K

1 reviews | Active since Jun 2022

23 Jun 2022, 15:24

Food *****s Market Nicolway

I visited Food *****s Market at Nicolway on the 26 of May 2022. I bought mince and I cooked on the 29th of May while we're busy eating my son ate a small metal chip from the mince and broke his teeth, he started bleeding and crying so as a mom I had to make a plan for him, I hired a car for him around 7:30pm to take him to the dentist as he was crying and the bleeding couldn't stop. We got to the dentist and the doctor helped us and he managed to take out the metal chip. I went to Food ***** to complain and I did not get any joy from management, they were sending me from piller to post .when I called I was told to send emails but no response All I wanted from them is taking responsibities and refund me for all the expenses.ĺ

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply14 Jul 2022, 09:26
Official
Hi Ntombi, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved. 
 
Thank you once again for bringing this matter to our attention. 

Thanks The FLM Team