cC
crystalkaiden C

1 reviews | Active since Oct 2016

27 Nov 2016, 09:29

Food *****s Market

<p>Food *****s Roeland Street!!! OMGosh!!! You guys are just disgusting. I haven't shopped there for months, due to your bad quality. So today on this beautiful Sunday, I asked one of my Team Members to get me a Fruit Salad with yoghurt, as I'm 12 weeks pregnant I tend to start my day on a healthy note. She came back with my goodies, and wow!!!! This fruit is soooooooo old, so off, its basically acidic.....It ended up burning my stomach. This is not my first rodeo with this disgusting store!!</p> <p> </p> <p>I called your pathetic store, got to speak to an unfriendly manager, by the name of Mariaan. I explained to her that I fully comprehend stock rotation and cutting down on shrinkage. So although you advrtise selling "Fresh" fruit, we all know that, those fruit are not fresh, and its basically the ones that is about to go off, and the damaged edges just gets cut off, and boom! "Fresh" fruit salad for your wonderful customers.</p> <p> </p> <p>However, selling fruit thats soooooo off that its acidy, is just disgusting. And through all the excuses and explanations, and offering me my money back, which in itself is pathetic!!! That I have to waste my time to go all the way to your store and get my money back, which is due to me of course......not once did Mariaan apologize!!! Great customer there Food *****s!!!</p> <p> </p> <p>When I requested to have her regionals contact number, she gave me a number, that no one answered.</p> <p> </p> <p>I'm so Furios!!!!</p>

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Replies (1)
Food Lovers Market
Food Lovers Market's reply28 Nov 2016, 10:48
Official

Thank you for bringing this matter to our attention.

We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,

The Food *****s Market Customer Care Team