Food *****s biltong from hell!

A nightmarish experience. What a horrible start to our new year. I'd purchases peri peri biltong for R100 from my food *****s market just like I do every year. It's one of the things we have every new years eve. Being Indian we consume a lot of chilli Laced food but this was something completely unimaginable. The weird thing was we were able to eat some of the biltong sticks. The heat didn't catch up until halfway through a stick and when it did the searing burning sensation was the most horrible thing imaginable. My kids suffered for hours. I myself suffered for 2 hours. We tried everything milk, ice-cream nothing worked. Everyone's mouths was on fire. That was not the end of it. Just as searing as it went in we suffered just as much as it exited our bodies. For hours afterwards we suffered unable to walk or stand or sit comfortably. We had to wash with cold water and lay until the burning stopped. My anger at food *****s to sell this product without having tasted it, my frustration as I am unwilling to spend anymore money to go throw it in their faces and demand a refund this entire ordeal is not easy to forget and will live with us for a very long time. Every1 thought they could handle the heat so many ppl tried it. Nasty thing was worse than lava sauce. Just half stick in the burning got me then it just grew stronger no matter what I tried to drink to cool my burning mouth. I wanted this new years celebration to be just like every year before this for My kids since 2020 was such a struggle all my hopes were shattered with this disastrous product and my babies couldn't enjoy any of the treats I'd got them after that. We pushed through so much just to make this for them and all our efforts and money has gone to waste. This is the store 2 mins away from my home a store I visit frequently biltong being one of the things I buy on all my visits. I cannot express how upset I am this has deeply effected us all. We are still suffering with burning diarrhea. I am certain everyone else that has purchased this product would be in the same situation as well. We entered the new year miserable and I can never forgive myself for paying for this misery and suffering.