ES
Elaine S
1 reviews | Active since May 2022
24 May 2023, 11:54
False advertising. Breaking consumers act
I had an unpleasant experience this morning. I wanted to purchase items that was advertised "on special". Arrived at food *****s and no stock, I asked around and was told that there were no stock as head office never released the stock to other branches but they are STILL advertising the special... THIS IS FALSE ADVERTISING. I will report food *****s to the NCC as this goes against the consumer protection act 68. I was not the first unhappy customer to complain. Food *****s need to take into consideration the time and petrol it cost us consumers to support them and then to be told we were mislead.
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Replies (1)Food Lovers Market's replyOfficial
25 May 2023, 09:30Hi Liza,
We would like to thank you for taking the time to send through your email.
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. Kindly provide us with the store you are referring to in order for us to escalate this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply25 May 2023, 09:30
Official
Hi Liza,
We would like to thank you for taking the time to send through your email.
We would like to thank you for taking the time to send through your email.
We sincerely regret the negative experience you have had. Kindly provide us with the store you are referring to in order for us to escalate this matter onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
