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Santie E

1 reviews | Active since Jun 2025

30 Aug 2026, 11:55

Extremely Long Queues

Sunday 30 August, Hillfox. The queue for the tills was so long that the people queued up until the entrance. There was absolutely NO staff on the floors to assist with anything. The manager clearly mismanaged as she called all staff to the tills from the floor and still it didn't resolve anything. I felt sorry for elderly people. This was shocking and unacceptable.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply31 Aug 2026, 10:53
Official
Dear Santie, 

We sincerely regret the negative experience you have had.

We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team