GR
Grant R

1 reviews | Active since Jan 2012

22 Jun 2015, 09:54

EXCELLENT OUTSTANDING aftersales service! Amazing!

I bought some mince which I was unhappy with. I emailed them at about 22:00 the one evening and first thing the following morning i received not only a reply to my email apologizing for my complaint but a call from both head office and the store. My complaint was resolved immediately! A big thank you to Food *****s and Pieter the butchery manager at Food *****s Woodlands Pretoria for the outstanding customer service!!! This is why i always buy most of my groceries from Food *****s Woodlands. Ill tell you what, businesses could learn a thing or two about service from you!

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply22 Jun 2015, 10:08
Official
Hello grantcraig,


We would like to thank you for taking the time to post your compliment about the great service you received from our head office customer care and Woodlands store

We can assure you that all compliments received are highly valued by the stores and staff. We have forwarded your comments on to the relevant parties who I'm sure will be very happy to receive them.

Kind Regards,
The Food *****s Market Customer Care Team