Equip your staff

I had such a terrible experience at this store, Tokai Branch to be specific, when colored people get a higher position they have a tendency of feeling entitled or act like someone that made it in life, whenever I purchase from them I collected stickers for the promo they were running on two occasions I took my stickers with and they didn't have what I wanted at the time, the 3rd occasion I went took the stickers and they advised the promo was finished I then mentioned that they read their fine print before answering a customer the lady at the till was quite shocked to hear and proceeded to call the supervisor, she then mentioned they no longer have stock however I can get something else in that place I said okay let me see and she brought it out, I then decided I'll take it packed and paid and left without checking the slip because I was in a hurry I eventually got home and saw I actually paid full price and never got the discount on the product in question, this was the silit cookware I gave the cashier 30 sticks which basically allows me to get the item for next to nothing infact however I was charged full price, I went back to the store the next day and explained what had happened and the staff was utterly rude, I requested to speak to the manager and conveniently the manager wasn't there, aunty Maria as the staff calls you, I think it's time to retire because you are a miserable old lady and making everyone's shopping experience miserable to, this is ultimately not about the money because I would actually spend that money in the store again it's about principles and them not adhering to what they are actually advertising. Food *****s should do better, get competent people do work at your store because they are giving you an extremely bad name! I would like head office to contact me because if my skin were abit lighter I'd never get such horrible experiences from your staff!