MW
Michelle W

1 reviews | Active since Aug 2017

19 Dec 2024, 10:37

Dissatisfied

Dear Food *****s’ Market Management @ Harvest Place

I am writing to express my disappointment with the recent changes at your Harvest Place location. I have always been a loyal customer, but several recent adjustments have left me feeling quite dissatisfied.

Firstly, I noticed that the small round cakes, which were once a delightful treat, are no longer available. Additionally, the pensioners' discount on Tuesdays, which was a much-appreciated benefit, has also been discontinued.

Furthermore, I recently purchased cinnamon doughnuts, only to find that they tasted as though they were fried in old oil, which was not up to the usual quality I have come to expect. To make matters worse, I also discovered that the meals served in bowls, a convenient and enjoyable option, are no longer offered.

These changes have left me very disappointed, and I sincerely hope that you will consider revisiting some of these decisions. I have always enjoyed shopping and dining at Food *****s' Market

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply19 Dec 2024, 10:46
Official
Dear Michelle, 

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team