JA
Jade A

1 reviews | Active since Nov 2016

01 Oct 2020, 19:02

Disgusting service

Compliant directed to Food *****s Market brackenfell.

I am digusted by your employees whom work there. I visited the store yesterday to get a few things.

Myself and my partner walked over to the avos which are in special keep in mind there is no sign to say HARD AVOS and as it'd my money I am using to pay for the AVOS in going to feel them to see which ones I want.

Keep in my I am not pressed down on these who's but merely feeling which ones are a bit softer.. your store consultant whom was wearing am addias cap works in the vegetable section starts shouting at me from across the room and I'm so shocked.

He started shouting we mustn't touch the AVOS as we are damaging it. I shouted back at him and said firstly here is no sign to say they hard but they on special and then continued to tell him who is he to start shouting at me from across the room and if I want to touch the avos I can do so as I will be paying for this.

I proceeding in calling the manager whom oulcnt say much and then called the floor manager of the vegetables section whom to couldn't say much.

I amd disgusted in the leadership that is at the store as well and your store staff whom are so rude and disgusting.

I advised the managers I want this dealt with and I want feedback neither had the decency to take my name or number or anything.

I am now logging a formal complaint as I was Extremly embarrassed and disgusted other customers were staring at this man shouting at me.

I want to be compensated for this disgusting behave and belive me I will never set foot in that disgusting store again I will keep to tygervalley branch as those staff member are excellent at there jobs

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply02 Oct 2020, 09:40
Official
Hi Jade, 

Our customer care is dealing with this matter as they received you email. 

Thanks - The FLM Team