nH
noel H

1 reviews | Active since Jul 2013

07 Aug 2023, 09:13

, disgusting customer service

I went to the food *****'s market in mossel Bay and I show fresh dates the 04299 and showed him a photograph of the product which would s Mart at 19, 99 when I got to the till they were 42, 99. Ask to see the manager who then came and I said to go check the price the price 19, 99, he then came back with an attitude and told me I must not look at the arrow I miss read the description with this I asked him was he made in his head, here is a description you look at the arrow you look at the price you take the product after which I took him to the milk tarts that will marked at 199, 99 instead of 19, 99 had no words just a rude and cooperative and stinking attitude, I called the customer care centre from the shop is now two and a half weeks later I'm still waiting for them to get back to me so they do not care about their customers all the service the most disgusting food service I've had in a long time ill never set foot in one of the shops again. If you going to employ managers like that do not know how to talk with people still wet behind the ears you're not gonna last another 30 years, and if the area manager had the guts to phone me and find out what is going on it might have not been so serious but now I find thia is not acceptable at all, if it weren't for me he would be in the hearing. Well done food *****s for your disgusting customer care and customer service

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply15 Aug 2023, 13:46
Official
Hi Noel,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.

Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team