1 reviews | Active since Feb 2018
DISGUSTING CUSTOMER SERVICE
Still awaiting feedback from the 20th of July after posting on their website about my complaint. I got a quick response which looked like an automated response saying someone will be in contact with me to look into the problem and since then still nothing. What's even worse I keep finding products that I purchased on the 18 July had gone bad at the time of my purchase. I tried being civil and posted on their website but it looks like they only respond to being blasted for everyone to see that they sell expired meat and dairy products and don't care that they are making their customers sick because of their incompetence. People should be made aware that food *****s does not care about their customers ir their complaints, they're very quick to send you automated response and no one dares to even make a lousy call to discuss your issues. I've been very lenient and supportive of their brand but time after time I get the same service and the first time I complain they treat a person like s#%. Be very careful of the people you mistreat, I was once a loyal customer not anymore.
Thank you for bringing this matter to our attention. Thank you for your review. Please head on to the Food *****'s Market website where you can raise your concerns to us via email.
https://food*****smarket.co.za/contact/
Kind Regards,
The Food *****s Market Customer Care Team
Thank you for bringing this matter to our attention. Thank you for your review. Please head on to the Food *****'s Market website where you can raise your concerns to us via email.
https://food*****smarket.co.za/contact/
Kind Regards,
The Food *****s Market Customer Care Team
