Discussing store

Bought Biltong like we usually do asked that the fatty part can be removed the guy said no he have to charge with the fatty part on we couldn't understand why because they always remove the fatty part but today they couldn't he than refused and told me to go to his boss a second later an white guy appear shouting behind the counter came around stood infront of me shouting at me boyfriend while his spit goes all over the fresh section than walked out shouting it's cheap enough no fat will be removed I than told him his f.... Rude he slam his tongue rep**** yes very rude that's me. If this matter won't be dealt with I will take it further than this the manager name is TONI he don't know how to speak to his staff or customers his store is faulty I bought pork Rashers and it was off sore when I got home and I live 500m from the shop I left it and throw it in trash didn't bother to return it his hot food section always out of order no decent presentation it's a faulty shop don't understand how customers can shop there. No proper hygiene they work with raw meat with no hand gloves touching different meat with their hand digging their nose touching their ears and head and food i saw it al