LS
Lyzanne S

1 reviews | Active since Aug 2015

31 Aug 2015, 13:37

Disappointing service @ FLM Stellenbosch Fruitstop

After moving to Stellenbosch I would do all my shopping @ FLM every weekend.<br> After numerous bad experiences I have stopped.<br> I have shared my experiences with a few people only to find out this is an ongoing occurrence to them as well.<br> My sister used to go there everyday to get smoothies - she also has to wait for almost 5 minutes just to be served while being the only customer at the counter.<br> After waiting so long, all you get is a look(no smile) and then the staff first decide who is going to serve you.<br> Whilst looking very demotivated you eventually get served.<br> Not even wanting my smoothie anymore, I still wait while a few chats are first made among the staff.<br> This has happened almost every time I visit the store!<br> The service from the other counters in the shop is still good but this has put me off the whole store.<br> Very disappointing.<br>

0
Replies (1)
Food Lovers Market
Food Lovers Market's reply31 Aug 2015, 14:10
Official
Hello Lyzanne89,

Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team