Damaged goods

I went to food *****s and bought a french hamper when i got home it was rotten and when i went back to return it they told me they don't do cash refunds i must take the other one when i went to the shelve they were all expired they still refused to refund they told me i must take some thing from the butcher,i don't understand why are they making their problems mine i was not stupid by buying that hamper.they should sell fresh goods if they cant refund.