Customer service

Hi food*****s team hope you guys are well I just wanted to share the experience which I received on Friday at the arbour crossing branch

I visited the store on a few days ago and for the first time I was very disappointed with the service I received at the bakery it used to be my favourite section to go to before . I had asked for help the lady was more interested in talking with her colleagues i had asked her to help me as I was carrying my baby she continues talking and goes on to tell me its self service and she starts talking in isizulu and they all stared at me after that ..i was very truly very dissapointed and offended

Before when i used to visit there was a ypung little Indian girl in the bakery section who used to serve me.. Very helpful and very kind always look for her i haven't seen her for a while now she used to always greet and has good manners served me with a smile and made me want to buy more things.🤣🤣🤣 If I asked about anything she always helped even if it was something from the other end of the store she used to take me to the section and help me look for it made me feel really good to shop there..

But I hope my next visit is more pleasant

Kind regards Chris