Customer service

Food *****s I went this morning with my colleagues as the store was opening 7:30am We we there around 7:35 and we ordered muslie with fruits (small) and went to breakfast side The lady by the name of Tebogo was refilling,we asked how it works she said it's self service,we wanted to know of we the worse was beef as 1 of the ladies does not eat pork,she answered that"it's self-service with such a bad attitude without even listening what we were asking,when she finally came to the breakfast side she was talking to loud and making sure customers can here,she challenged me that why am I fighting cause,she was loud even her facial expressions was not professional I asked for the manager and the gentleman came even though he didn't have a name tag,but he said he is the manager,he alistened and apologised and came back with the lady to apologize but she was still adamant and still gave us attitude,she didn't even respect the fact that her manager is there she still challanges us and didn't wat to apologise but said Kari sorry in pedi This really spoiled the morning even though we bought food ,the lady is not to be at the front,she needs training as it was 5 of us and her service was bad I I loved the food but his attitude stinks