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hendrik P
1 reviews | Active since Dec 2015
30 Aug 2023, 11:44
Complaint about Food
Good morning,
Just a background…….we do our shopping from veg to take aways to bread and frozen food every week, we spend about R1000-R1500 per week with you guys and was SO DISGUSSTED last night when I got home. My husband bought him a Eisbein and I bought myself a bunny chow. I was SO disgusted in the smell of the Eisbein that I didn’t even take pictures and just threw it away and then I opened my bunny chow and please see attached as dry as dry bread and the chicken smelled as well. It will make me that I will NEVER buy from your store again so please rectify this today still or I will never buy from your store again and I will go to hello peter with my pictures and photo
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Replies (1)
Food Lovers Market's replyOfficial
31 Aug 2023, 09:15Hi Hendrik,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply31 Aug 2023, 09:15
Official
Hi Hendrik,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention
Thanks, The FLM Team
Thanks, The FLM Team