Cold fast food at Food *****s Market

Hi Me and my colleague buy our lunch at Food *****s Market Fourways daily and we buy different meals daily, from last December we've been buying there and their meal with chips is forever cold and when kindly ask them to warm them up for us they tell us their microwaves don't work at all we must warm them up at our workplace, the sad part is that we drivers, as a fast food shop we expect them to give us hot food and not cold but we get cold food with attitude....