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gerard H
1 reviews | Active since Mar 2009
25 Jun 2024, 15:20
Cant finish shopping after store closes
On Thursday 20 June I arrived at the store 15 minutes before closing time as I was late after a dentist appointment. I was not feeling well. At 19h05 I was trying to select cheese which was packed away in a trolley before closing time at 19h00 and was told by staff to get out of the store. This is unacceptable.
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Replies (1)Food Lovers Market's replyOfficial
12 Jul 2024, 11:50Dear Gerard,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
Food Lovers Market's reply12 Jul 2024, 11:50
Official
Dear Gerard,
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.
Thanks, The FLM Team
Thanks, The FLM Team
