CB
Chantal B

1 reviews | Active since Mar 2013

01 Feb 2023, 17:18

Butchery dictatorship.

The Butchery is absolutely useless. They refuse to pack the meat or cut the meat the way that you the customer wants, on Saturday the excuse was that they are too busy while they had 12 people on the floor with about 4 of them standing around doing nothing, so we left the meat. Today is Wednesday and once again their very arrogant and rude people have stories and won't pack the meat in smaller packs or cut our steak the way we want it. The staff are rude and to make it worse the managers are unhelpful and just as rude. Honestly I would not recommend shopping here for meat if you like having your meat packed in the sizes your family needs or if you like your meat cut a specific way because all they are interested in is throwing 3kg+ into 1 bag and slapping a price tag on it. It is not like meat comes cheap so being dictated to how you can buy your meat is honestly a load of nonsense.

0
Replies (2)
Food Lovers Market
Food Lovers Market's reply03 Feb 2023, 08:01
Official
Hi Chantal,

We sincerely regret the negative experience you have had. We will investigate this matter further and escalate onto the relevant parties and they will be in contact with you and ensure the matter gets resolved.
Thank you once again for bringing this matter to our attention.

Thanks, The FLM Team 
CB
Chantal B's update10 Feb 2023, 13:51
Reviewer Update
More than a week and still no response. Food *****s has terrible
Customer service