DL
DAVID L

1 reviews | Active since Apr 2012

09 Sept 2020, 12:10

Badly Marinated Chicken

From: David Leibowitz <***> Subject: Re: Chicken Marinade Complaint Date: 07 September 2020 at 10:02:54 PM SAST To: *** Cc: ***, Springfield Park Admin <***>, Customer Care <***>

Dear Sir/Madam,

Its remarkable, my email was sent to five (5 ) different departments at Food *****s and Nagiahs and NOT ONE SINGLE PERSON FOUND THE NEED TO RESPOND. No one has clue about customer service !

David Leibowitz

On 31 Aug 2020, at 12:40 PM, David Leibowitz <***> wrote:

Dear Sir/Madam,

I’d like to discuss your marinated chicken purchased from your store inside Food *****s Market in Springfield Park.

We’ve bought it on 3 occasions and raved about at first but the quality of the marinade purchased last week as opposed to 3 weeks ago is day and night . Finding the marinade has lost its strong delicious taste and is very watery and does not even penetrate the chicken meat .

It is clear to us as intelligent people with basic common sense that your Company is cutting on the cost of the marinade by watering down the process and thereby cutting down the quality as well . Won’t be long until most consumers see the drop in quality and then your business will loosecredibility on the other products you sell.

I 'd be pleased to hear your managemen's comments on the marinade.

Thanking You

David Leibowitz

0
Replies (3)
Food Lovers Market
Food Lovers Market's reply09 Sept 2020, 13:16
Official
Hi David, 

Our customer care department has checked our inbox but unfortunately your email has not pulled through. Would you kindly please resend your email with your contact details 

Kind Regards,
The Food *****s Market Customer Care Team 
DL
DAVID L's update09 Sept 2020, 14:57
Reviewer Update
My email address is ***
Food Lovers Market
Food Lovers Market's reply09 Sept 2020, 15:49
Official
Hi David, 

Someone will be in contact with you in the next 24 hours 

Kind Regards,
The Food *****s Market Customer Care Team