Bad Shopping Experience

I'm very disappointed with the customer service level on management, I so wish the Head Office can share this with your management team. I visited Sunward Park Food *****s Market ,I looked like a stupid, on price issues, as I can read. ...Every disappointed. ..Please make sure your price call outs are right,And please share this with your management team. One of the principles of customer service is a faster solution in the first contact point. When the customer issue is identified in the first contact, not only is the resolution faster but the number of touchpoints is reduced.

For identifying the problems in the first contact visual engagement tools play a very important role. Gaining a visual understanding of the issue helps you to offer a concrete solution and improve customer satisfaction.