WH
Wayne H

1 reviews | Active since Mar 2009

19 Jan 2016, 19:57

Bad service

I wanted to purchase fresh ham from the deli at Food*****s market Nicolway on Sunday. There were 3 staff members working in the deli and they all looked at me on multiple occasions but wouldn't walk my way to help me. After a few minutes I had to ask someone to help me. Then the ham I wanted had to be cut from a new package. The staff member didn't want to open the package and wanted me to buy something else. I had to insist that she open it after which she walked over to the cutting machine extremely slowly. At this point I thought that it shouldn't be this hard to buy a piece of ham and cancelled my request. I then went to a cashier and asked to see the manager and after more than 5 minutes of waiting, the manager did not arrive. I've never had such a lack of service at other stores. I walked over to woolworths instead and had the complete opposite experience! Food *****s can learn a lot from the type of service provided by woolworths staff.

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Replies (1)
Food Lovers Market
Food Lovers Market's reply20 Jan 2016, 07:42
Official
Hello waynehan,

Thank you for bringing this matter to our attention.
We will be passing your comments on to the relevant parties and one of our representatives will be in contact with you.

Kind Regards,
The Food *****s Market Customer Care Team